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Where can I check the status of my order and my purchase history? (Android)

There are three ways of checking your purchase history on Android:

  • Using the Play Store App
  1. Open the Google Play Store app on your device.
  2. Go to the Account section in the menu.
  3. Go to Order History.
  • Using play.google.com
  1. Go to play.google.com
  2. Log in with the same Google account you used for your purchases.
  3. Go to Account
  4. Scroll down to see a list of your orders.
  • Using payments.google.com
  1. Go to payments.google.com
  2. Log in with the same Google account you used for your purchases.
  3. Select an entry to see your receipt and the status of this purchase.

 

As we need as many details about purchases as possible when helping you with potential purchases issues, we recommend the third option using payments.google.com as it grants you access to more detailed information than the first two methods.

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