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I want to delete my account permanently.

We are sorry to see you go! If you decided to leave the game due to issues you are having with it, please contact our support first to see if they can assist you and solve your problem.

If you still want to permanently delete your account for a specific reason, please contact us with the following information:
- The exact username of the account you want to delete
- Proof that this account is actually yours by sending us information about it only you can know (f.e. exact amount of Influence, approximate date or registration, etc.)

We will then look into your request.

Please note that all account deletions are permanent and cannot be undone. Deleted game data is therefore lost forever!

Also note that we are unable to refund or compensate any items or orders from your deleted account. We are also not able to transfer certain items or orders to any other accounts.

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